Return & Exchange Policy We allow free sampling of our DVDs and videos on our web site. This allows you to see clips from each video before you decide to purchase. You may also view several pages from the books. We will exchange or refund products that are unopened and in their original packaging, less the original shipping costs, within 30 days of the shipping date. Please call 1-866-451-5600 Toll-Free or e-mail returns@preschoolprepco.com for all defective and damaged products. On all returns make sure to include your name, address and telephone number so we can quickly track and process your return. Personalized products can not be exchanged. Mail Returns to: Preschool Prep Company™ PO Box 1159 Danville, CA 94526

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