All orders will be shipped within 24 hours. Ground packages normally arrive within 3-10 business days. Shipments going to Alaska, Hawaii and Canada may take longer.

For wholesale information, please call Customer Service Toll-Free at 1-866-451-5600 or send an email to: info@preschoolprepco.com.

Watch before you buy! Clips from each of our DVDs can be viewed on our Previews page so that you can determine if this is the right product for your child. You may also view pages from each book by clicking on the view screenshots link on the item description page.

We will refund any products, less the shipping costs, within 90 days of the shipping date if you are not completely satisfied. Please call 1-866-451-5600 Toll-Free or e-mail returns@preschoolprepco.com to notify us that you will be returning the product. If returning items, make sure to include your name, address and telephone number so we can quickly track and process your return. Personalized products cannot be returned.

Mail Returns to:
Preschool Prep Company™
PO Box 1159
Danville, CA 94526

If you ask to be added to our e-mail list, we will notify you of new products once they become available. We will not share or sell this information to anyone. All of your personal account information (name, address, phone number and credit card information) is used as a way to verify your credit card and is protected and encrypted through the use of SSL (Secure Server Software). We will not share or sell this information to anyone other than our secure credit card processor. We do not knowingly correspond with persons under the age of 13 years in order to comply with COPPA (The Children's Online Privacy Protection Act).

Our website uses Google AdWords Remarketing. With remarketing, you may see ads for our products you have previously looked at and/or based on what parts of the Preschool Prep Co website you have viewed.

Our remarketing service is provided by Google and other companies that show our ads on websites across the Internet by placing a cookie on your web browser. This cookie does not in any way identify you or give access to your computer or mobile device.

The cookie is used to indicate to other websites that  “This person visited a particular page, so show them ads relating to that page.

Google AdWords Remarketing allows us to tailor our marketing to better suit your needs and only display ads that are relevant to you.

If you do not wish to see ads from Preschool Prep Co you can opt out in several ways:
1. Opt out of Google’s use of cookies by visiting Google’s Ads Settings.
2. Opt out of a third-party vendor’s use of cookies by visiting the Network Advertising Initiative opt-out page.

You will be amazed at what your little one can learn!™
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